◇ I take the time to get to know the client to ensure that it is a mutual fit. I learn about the problem you want to solve and introduce my process and background.

◇ I will ask leading questions to gain a clear insight into the problem and context to accurately determine project scope and deliverables.

◇ I learn who the stakeholders are, what works and doesn’t work for your business today and what guides your decision making.

◇ After completing the assessment I will send you a custom outline of the project including scope, timeline, key deliverables and budget.

◇ I dive into the project like I am a working member of the team, but provide transparency every step of the day.

◇ I ensure that everyone has training and documentation on the tools and process that I roll out.

◇ I never complete a project without ensuring that the problem has been solved.